KA-01112

Can the dealer view my data?

Last update:
29/06/2022
Note: Before you prepare your STIHL product for use, put it into operation, clean, transport, store, maintain, repair, troubleshoot or dispose of it, please read the instruction manual carefully. The instruction manual contains safety instructions and supports you in using your STIHL product in a safe and environmentally friendly manner over a long service life.

The servicing dealer will have access to your customer master data if you have added the dealer in the STIHL connected portal to your account. The dealer gains access to your product-specific machine data only if you have agreed to “..the transmission of my data to the selected dealer ..” in the editing mode of your product.
If you have not added a servicing dealer, no customer or machine data is transmitted.

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